About Us

# About OLERN Medical

## Who We Are

OLERN Medical is a brand operated by ZHENG HE CROSS-BORDER LIMITED, 
a Hong Kong registered company specializing in the international 
distribution of professional medical equipment. We supply hospitals, 
clinics, nursing facilities, and home healthcare customers across the 
United States with reliable, certified medical products at fair prices.

Our headquarters are based in Hong Kong, with logistics and fulfillment 
operations supporting customers throughout the U.S. market.

---

## Our Commitment to Compliance

Selling medical equipment is a responsibility we take seriously. 
ZHENG HE CROSS-BORDER LIMITED is a registered Foreign Exporter with 
the U.S. Food and Drug Administration (FDA) for every product category 
we sell.

- FDA Registration Number: 3017637606
- Owner/Operator Number: 10090871
- Fiscal Year: 2026

Our registered product categories include:

- Electric Hospital Beds
- Electric Nursing Beds
- Medical Carts, Emergency Trolleys, Instrument Trolleys
- Examining Tables and Massage Tables
- Medical Chairs and Medical Recliners
- Medical and Lab Refrigerators

You can verify our registration directly on the 
[official FDA database](https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfRL/rl.cfm) 
by searching our registration number.

For full details, please visit our [FDA Registration page](/pages/fda-registration).

---

## What We Offer

We focus on a curated range of essential medical equipment rather than 
trying to be everything to everyone. Every product we list is sourced 
from manufacturers we have directly verified, tested for compliance with 
U.S. medical device standards, and supported with documentation and 
user manuals.

Our core product lines include:

- Hospital and Nursing Beds — Electric adjustable beds for clinical 
  and home care use
- Medical Crash Carts — Emergency carts, medication carts, and 
  instrument trolleys
- Medical Refrigerators — Pharmacy-grade and laboratory-grade 
  refrigeration
- Examination Equipment — Exam tables, massage tables, and medical 
  recliners

---

## Why Customers Choose OLERN

FDA-Registered Supply Chain. Every category we sell is covered by 
our active FDA Foreign Exporter registration.

Direct Pricing. By operating as the brand owner and exporter, we 
remove unnecessary middle layers and pass the savings on to our 
customers.

U.S. Fulfillment. Orders ship from our U.S. warehouse network, so 
most domestic deliveries arrive within standard ground shipping 
timeframes.

Documented Products. Every product page includes specifications, 
and we provide downloadable user manuals through our 
[User Manuals](/pages/user-manuals) section.

Real Customer Service. Our support team is reachable by phone and 
email during U.S. business hours.

---

## Contact Us

OLERN Medical
Operated by ZHENG HE CROSS-BORDER LIMITED

Registered Office:
Room Q, Unit 608, 6/F., Metro Loft,
38 Kwai Hei Street, Kwai Chung, N.T.,
Hong Kong, 999077

Hong Kong Business Registration No.:** 65887966
FDA Registration No.: 3017637606

U.S. Customer Service:
Email: support@olernmedical.com
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

We respond to all customer inquiries within one business day.